FonFixit

Legal

Privacy Policy

Last updated: August 1, 2026

Information we collect

We collect information you provide directly — name, phone number, email, address, and device details — when you book a repair or create an account. We also collect usage data such as pages visited and booking history to improve our service.

How we use your information

Your information is used to process bookings, assign technicians, send booking updates via email/SMS, process payments, and improve our services. We do not sell your personal data to third parties.

Location data

With your permission, we use your device location to help technicians navigate to your address accurately and to show relevant service availability in your city.

Data sharing

We share your name, address, and contact number with the assigned technician solely to complete your repair. Payment details are processed directly by our payment partners (Razorpay/Stripe) and are never stored on our servers.

Data retention

We retain booking and repair history to honor warranty claims and provide customer support. You may request deletion of your account and associated data at any time by contacting support.

Your rights

You can access, update, or delete your personal information from your account settings, or by contacting fonfixithzb@gmail.com.